Shipping / Delivery Information

Same Day, Worldwide Shipping

Whether you have placed your order from the UK, Europe, USA or anywhere else, we aim to ship your order with immediate, same working day shipping.

UK mainland orders received before 4pm (local time) are shipped same working day.
Orders received from oversea’s before 11am (local time) are shipped same working day.

UK Shipping Charges

All UK orders over £99 are shipped carriage free. Below this amount, shipping is charged at £1.95 – £6.95 depending on the weight of the product.

Small Light items are shipped via Royal Mail with larger heavier items shipped via courier.

Worldwide Shipping Charges

We ship to almost every county. International shipping is charged at £5.95 – £49.95 depending on the weight of the product.

Small Light items are shipped via international mail with larger heavier items shipped via courier.

Please do not hesitate to email us us with your intended order and shipping address. We can then advise the exact shipping charge.
UK Delivery Information (Weekday):

Order by 4pm Monday – Expected delivery Tuesday

Order by 4pm Tuesday – Expected delivery Wednesday

Order by 4pm Wednesday – Expected delivery Thursday

Order by 4pm Thursday – Expected delivery Friday

Order by 4pm Friday – Expected delivery Monday

UK Delivery Information (Weekend):

Order by 11.30am Saturday – Expected delivery by Monday

Order after 11.30am Saturday – Expected delivery by Tuesday

Shipping To EU Countries

As a UK business, shipping to EU countries has had its challenges since the UK left the European Union.

We now have two simple and transparent shipping methods to the EU.

The methods differ as follows:

1) Purchasing as an individual or, 2) Purchasing as a business.

See the table below for details of both shipping methods:

1) PURCHASING AS A PRIVATE INDIVIDUAL


Orders to EU countries from private individuals are now shipped DDP (Delivered Duty Paid).

Shipping DDP means all taxes including clearance and VAT are paid before the order has been shipped. Orders from EU countries to private individuals are charged their countries standard VAT rate. This is paid directly to the government of the purchasers country as the VAT payment. Shipping DDP results in:

MORE CLARITY:
You will know the total price of your purchase before it has been shipped. No further charges will be incurred in your country.

FASTER SHIPPING:
Shipping “DDP” also results in a faster shipping time as admin is largely eliminated.

If you are ordering on behalf of a business that does not have a VAT or EORI number, we recommend you order as an indvidual.

2) PURCHASING AS A BUSINESS


For EU orders from a business, please ensure you enter your VAT number in the first field of the shipping page (see screen shot below).

When a valid EU VAT number has been entered, no taxes at the point of the online transaction are charged.

Our shipper will then charge the VAT and a small clearance fee when the goods have entered the intended country. Businesses will then be able to claim the VAT back as normal on their tax return.

Please note that if you DO NOT enter your VAT number, our online system will charge VAT and your order will be shipped DDP (Delivered Duty Paid). In this scenario, you will NOT be able to claim the VAT back from your order.